Privacy Policy
Who we are
Fresh Odysseys Voice Studio (“we”, “us”) provides voice training services online and in-studio. Our contact details are below.
Data we collect
- Contact data: name, email, phone
- Professional context: role, goals, session notes
- Technical data: browser, device, general location (from analytics)
- Billing data: payer name and transaction references
How we use data
- Service delivery: scheduling, coaching preparation, follow-up resources
- Communication: updates, booking confirmations, and support
- Improvement and safety: analytics, troubleshooting, and record keeping
- Legal compliance: tax, accounting, and regulatory obligations
Lawful bases
We rely on contract (to deliver services), legitimate interests (to improve and secure services, balanced against your rights), legal obligation (records), and consent where required (e.g., optional updates).
Retention
Contact and service records are retained as long as needed for service delivery and legal obligations, then securely deleted or anonymized.
Sharing
We use standard processors for email, scheduling, payments, and analytics. We do not sell personal data. International transfers may occur subject to appropriate safeguards (e.g., SCCs).
Security
Access controls, encryption in transit, minimal data collection, and staff confidentiality commitments help protect your information.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, object, and portability. To exercise these rights, contact us using the details below. We will verify identity and respond within a reasonable timeframe, typically 30 days.
Cookies
See our Cookies Policy for details on cookie categories and choices.
Contact
Privacy contact: [email protected] · +61 2 9137 4286
Address: Level 2, Suite 4, 221 Miller Street, North Sydney NSW 2060, Australia
If you believe your rights have not been respected, you can contact the Office of the Australian Information Commissioner (OAIC) or your local supervisory authority.
Changes
We may update this policy. Material changes will be indicated by the updated date on this page.